At New Saraswati Saree Centre, we understand that sometimes you may need to cancel an order. Please read our cancellation policy carefully to ensure a smooth experience.
1. Cancellation Eligibility
Orders can be canceled only before the order has been shipped.
Once the order is dispatched, it cannot be canceled; you may refer to our Return & Refund Policy in that case.
2. How to Cancel
To cancel an order, please contact us immediately via phone or email with your order ID and details.
Our team will confirm your cancellation and process any eligible refund.
3. Cancellation Charges
Cancellations requested before dispatch are free of charge.
In rare cases, if processing has already begun, a minimal handling fee may be applied.
4. Refunds for Canceled Orders
Refunds will be processed to your original mode of payment within 7–10 business days after cancellation confirmation.
Refund timelines may vary depending on your bank or payment provider.
5. Important Notes
Custom-stitched, altered, or discounted products cannot be canceled once the order is placed.
Ensure that the contact and shipping details provided during order placement are accurate to avoid cancellation delays.
6. Contact Us
For cancellations or queries, please contact:
New Saraswati Saree Centre 📍 Panchberiya Station, Rajapur, Pin – 741501 📞 Phone: 8617364623 / 7550945914 📧 Email: newsaraswatisareecentre@gmail.com 🕒 Working Hours: Monday – Saturday | 10:00 AM – 6:00 PM
