At New Saraswati Saree Centre, we want you to shop with confidence. Our Refund & Returns Policy ensures that you have a smooth and hassle-free experience if your order does not meet your expectations.
1. Eligibility for Returns
Returns are accepted only if the product delivered is defective, damaged, or incorrect.
Custom-stitched, altered, or discounted products are not eligible for return or refund.
2. Return Window
All return requests must be made within 7 days of delivery.
Requests received after this period will not be eligible for return.
3. Condition of Returned Items
To be eligible for a return, the product must be:
Unused and unwashed
In its original packaging with all tags intact
4. Refund Process
Once the return is approved, refunds will be processed to your original mode of payment within 7–10 business days.
Refund timelines may vary depending on your bank or payment provider.
5. Exchanges
Exchanges are subject to product availability.
For exchange requests, please contact our support team with your order ID and details.
6. How to Initiate a Return or Exchange
Contact our support team immediately via phone or email with your order details.
Our team will guide you through the return or exchange process.
7. Contact Us
For any queries regarding returns or refunds, please reach out:
New Saraswati Saree Centre 📍 Panchberiya Station, Rajapur, Pin – 741501 📞 Phone: 8617364623 / 7550945914 📧 Email: newsaraswatisareecentre@gmail.com 🕒 Working Hours: Monday – Saturday | 10:00 AM – 6:00 PM
